JLR Continuous Care Programme

We are pleased to offer our Continuous Care programme to Jaguar & Land Rover drivers.

Continuous Care offers guaranteed fixed-price servicing at any of our authorised New Zealand retailers, as well as many other additional benefits such as AA Roadside Assistance memberships, to make looking after your vehicle easier and more cost effective for you.

Continuous Care Fixed Service Pricing

Upon completion of your 5 Year Service Plan, we recommend you maintain your scheduled servicing. So you can have peace of mind that you are paying the Land Rover approved standard rates, we offer two service packages to cater to all vehicles*:

Our service work will only be carried out by our highly trained and dedicated Land Rover technicians, who will service your vehicle to our exacting standards using state-of-the-art equipment.

Pricing includes all parts and labour costs associated with the following:

• Service Inspection
• Oil filter, replacement
• Engine oil, replacement
• Diagnostic systems check
• Windscreen washer fluid
• Consumables and top up maintenance fluids up to 500mls
• Maintenance wear items will be inspected for condition, (manufacturer recommended service interval items will also be reviewed) identified items will be quoted with repair options pending customers authorization.

Additional Continuous Care Benefits

As a result of your continued scheduled servicing, you will receive the following:

PERSONAL CARE
Not just delivering best-in-class service, our goal is to provide seamless communications. This ensures that your visit to, and ongoing communications from, JLR’s approved retailer network and service centres adds to the experience of being a JLR customer.

PREFERENTIAL PRICING ON PARTS AND LABOUR
Receive 15% off parts and labour costs associated with any repair work carried out on your vehicle (applies to parts & labour over and above the Fixed Price Service items – as listed).

COMPLIMENTARY VEHICLE HEALTH CHECK
Receive a health check during every service, to ensure proactive maintenance of your vehicle. Our friendly team of service advisors will provide you with an assessment of your vehicle and be on-hand to answer any queries you may have.

COMPLIMENTARY ROADSIDE ASSISTANCE
Our partnership with the AA means that we can provide extensive roadside assistance if needed. Not only providing assistance with issues such as flat tyres, lockouts or breakdowns, we will ensure transport of your vehicle to the nearest approved JLR retailer as required, regardless of who is driving.

COMPLIMENTARY VEHICLE WASH
Whilst in our care, we will also complete an exterior wash and vacuum.

ALTERNATIVE TRANSPORT
JLR’s approved service centres provide a range of transport options while your vehicles are being serviced. Select the best option to suit your needs on the day of the service.

CAMPAIGN REVIEW
JLR is continually looking for vehicle improvements based on customer feedback. Complimentary update campaigns may be available to you to enhance your vehicle.

PROMOTIONAL OFFERS
Seasonal discounts on parts and accessories are offered to JLR drivers through email communications.

Talk to your retailer about Continuous Care today.